Help with SnoreSettle
Answers to common problems, and how to reach us.
A report shows "Not listening"
Something stopped the microphone, for example a phone call, an alarm, Siri, or another app that took the microphone. SnoreSettle starts again when it can, and the report shows the gap. Time without audio does not count as listening time.
No nudge played
Check these points:
1. Nudges start only after the start delay (15 minutes by default).
2. Monitoring only must be off in Settings.
3. One snore does not start a nudge. It takes 3 snores within 30 seconds.
4. The tries per bout can be used up. They reset after 60 seconds with no snoring.
The nudge is too loud or too quiet
Open Settings. Set the volume mode and the maximum volume, then tap the Sound row to hear a preview. With Adaptive volume, the first try is the quietest.
Nudges do not play on my speaker
Pick the speaker in Settings under Speaker. If the speaker disconnects or sleeps, SnoreSettle plays nudges on the built-in speaker. The Tonight screen and the Lock Screen show the speaker in use.
It detects sounds that are not snoring
Lower the sensitivity in Settings. In Clips, mark the clip "Not snoring", so the report shows it.
Sleep stages do not show
Sleep stages need sleep data in Apple Health, for example from an Apple Watch. Open Settings and tap Connect Apple Health. You can change the access later in the Health app.
The microphone is turned off
Open the iOS Settings app, go to Privacy & Security, then Microphone, and turn on SnoreSettle.
The battery runs down
Listening all night uses power. Keep the iPhone or iPad on a charger during a session.